When listening to your team mates and DRE’s `Sound -> Busy Detection -> Scan Other App Volumes` is enabled for an app, like Discord, several things can play a part in terms of DRE missing out on the audio coming through.

 

Mute DRE on External Output Troubleshooting

  • Make sure the external application process name is spelled correctly (“Discord” in our example)
  • Lower the Volume Threshold to 0% (if subscription allows it), to see the current levels of the external app
  • In the external app, make sure its output volume level is set high. Otherwise the interpreted level will be minimal, too low for DRE to adjust its Volume Threshold for. For example, in Discord, go to Settings -> App Settings -> Voice & Video -> Output Volume slider should be set to 100%
  • Now adjust the Volume Threshold in DRE so speech or audio from the external app, is treated as such

 

Now when audio is produced from the external app, your should see the DRE output icon turning yellow. When hovering the output icon, when blocked by this Mute DRE on External Output feature, the text when will include “Output prevented by App Volume Activity: discord (23%)” at the top.

Mute DRE on External Output Troubleshooting Fixed

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